How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Gaztech Your Own Question
Gaztech
Gaztech, HVAC Technician
Category: HVAC
Satisfied Customers: 423
Experience:  Owner at Gaztech
92290868
Type Your HVAC Question Here...
Gaztech is online now
A new question is answered every 9 seconds

The model number air and heat wall unit isKHS095 1. .the

Customer Question

The model number for mySanyo air and heat wall unit isKHS095 1. .the remote won't work. I have tried your tricks. I looked at universal remotes on line. Cannot find the model number. Which one will work with my unit?
Submitted: 11 months ago.
Category: HVAC
Expert:  Gaztech replied 11 months ago.

Hello, I am Luc, Let me look it up

Expert:  Gaztech replied 11 months ago.

The model number you gave me is not a good one, can you double check ?

Customer: replied 11 months ago.
It is an older unit that is what is on it KHS095 1
Expert:  Gaztech replied 11 months ago.

OK, model doesn't show up anymore, how old?

Customer: replied 11 months ago.
We bought the house in 2003 and it was already here. Maybe 1999.?
Expert:  Gaztech replied 11 months ago.

And is your remote gone blank or ok but not responding?

Customer: replied 11 months ago.
Blank
Expert:  Gaztech replied 11 months ago.

New batteries right?

Customer: replied 11 months ago.
Several sets in case some were defective
Customer: replied 11 months ago.
No way to work unit that I can find without the remote
Expert:  Gaztech replied 11 months ago.

Ok just found some info but on a same model but 18 000 btu,

Customer: replied 11 months ago.
No idea about btu
Expert:  Gaztech replied 11 months ago.

Did you try resetting with ACL button Bottom right underneath door of remote

Customer: replied 11 months ago.
No reaction. There is a little screw beneath the battery cover . What is underneath that? Should I open it and see?
Expert:  Gaztech replied 11 months ago.

No, your remote is N/G, OK for replacement now...

Expert:  Gaztech replied 11 months ago.

I am going to look in my stock for one.. stand by

Expert:  Gaztech replied 11 months ago.

Can you send me a picture of remote, use paper clip logo just above as attatchment

Customer: replied 11 months ago.
I don't see paper clip logo
Customer: replied 11 months ago.
Did this work?
Expert:  Gaztech replied 11 months ago.

Have one but not quite the same, so if you get a universal one, get it from a local HVAC company, so that if it does not work, you could bring it back, but I have had 90% success with them.

Customer: replied 11 months ago.
Do you think the one you have will work?
Expert:  Gaztech replied 11 months ago.

I would take the chance since it is not adaptable to different frequency,s

Customer: replied 11 months ago.
Would or would not take the chance? If not, can you recommend a company around here?
Expert:  Gaztech replied 11 months ago.

Would not,

Customer: replied 11 months ago.
Ok, thanks for your help. I'll try to find a local HVAC company around here.
Expert:  Gaztech replied 11 months ago.

NOTE TO CUSTOMER: Please take the time to "Rate" the service from the technician. If they are not rated they are not credited for assisting. If you require further information please use "reply".

Expert:  Gaztech replied 11 months ago.

If you dont click on accept answer I dont get paid for assisting you.

Sincerely

Luc