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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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We just installed (today), a T-H3-DV unit. There's a 1 inch

Customer Question

We just installed (today), a T-H3-DV unit. There's a 1 inch gas supply. Everything seems to be hooked up correctly but we can't get hot water. :(
Submitted: 9 months ago.
Category: HVAC
Expert:  HVAC Guru replied 9 months ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please allow time for me to respond, sometimes I get the questions or responses late so please be patient as I have no control over the site issues. NOTE, I have nothing to do with your payment to the site and did not receive that money. You have to supply a rating in order for us techs to receive credit for our time as we have nothing to do with any payment made to the site.

Does the unit try to fire and what error code is coming up on the unit?