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Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.
Does it do anything at all?
Are you certain the phone cable that is hooked up to it works? Can you try a different phone to make sure?
Have you checked the battery connection carefully for any broken wires or corrosion?
The issue then is the internal board is corrupted, the problem is there are no parts for the unit so really it can not be repaired I am afraid to say, please do not kill the messenger. You would have to purchase another one.
I would like you to know that I am a tech that works for the site, the payment you made to the site is not fully credited, further the only way I actually receive any payment for my time by the site is by you selecting a STAR using the 5 STAR RATING SYSTEM on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks