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Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.
Is the flame cutting out on the unit can you check and see?
I did not catch what you said, it runs and the flame goes or what is happening, please be patient it takes time for me to get your responses and post