How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Phil Your Own Question
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
23932409
Type Your HVAC Question Here...
Phil is online now
A new question is answered every 9 seconds

My Infinity Control thermostat is completely off. No light,

Customer Question

My Infinity Control thermostat is completely off. No light, no reading, etc. Heat is not working either. Technicians not working tonight because ice storm. Is there anything I can do to troubleshoot while I'm waiting til morning? It's going to get kind of cold in my house.
Submitted: 9 months ago.
Category: HVAC
Expert:  Tim H. replied 9 months ago.

Hi, I'm Tim and I'm an HVAC expert here to assist you with your questions. Please provide all information I request as it makes it more difficult to troubleshoot something when I'm not there onsite. Essentially, you become my eyes and ears. Thanks for the opportunity to help. At the end of our dialog, you will have a chance to rate my service, but please wait until we are finished and you're satisfied you have all the information you need. Please be patient as many times we work with several customers at once.

The control gets it's power from furnace. Have you checked furnace for power? Switch on? Blower door on securely? No blown fuse on board?

Expert:  Tim H. replied 9 months ago.

Let me know the results.

Expert:  Tim H. replied 9 months ago.

Did you have additional questions on this?

Related HVAC Questions