How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Phil Your Own Question
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
Type Your HVAC Question Here...
Phil is online now
A new question is answered every 9 seconds

We are not getting power to the switch furnace, yet there is

Customer Question

we are not getting power to the switch for the furnace, yet there is power to the other equipment that is on that line.
JA: I'll do all I can to help. Tell me a bit more about what's going on so we can help you best.
Customer: We used a meter to check it
JA: Is there anything else important you think the HVAC Technician should know?
Customer: the furnace just stopped working two days ago, we replaced the ignition relay and the fan/blower transformer
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the HVAC Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: HVAC
Expert:  BillyHvac replied 1 year ago.

hello can you check a couple places for power for me as directed?

Customer: replied 1 year ago.
Hi there! We figured it out ourselves yesterday. It was the cut off switch fuse in the ceiling above one of the furnaces.
Expert:  BillyHvac replied 1 year ago.

great news...thanks for the update