How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Phil Your Own Question
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
23932409
Type Your HVAC Question Here...
Phil is online now
A new question is answered every 9 seconds

I am trying to get my heat going with Honeywell thermostat

Customer Question

I am trying to get my heat going with Honeywell thermostat FocusPro TH 5000 series, I replaced batteries and the screen is blank. I expect a almost below temp tonight. I cannot afford $37.00 for an answer.....HELP?
JA: Thanks. Can you give me any more details about your issue?
Customer: I checked the circuit breaker and it seems fine. I had only one new AAA battery to put in, so it has the one new one and one old one. Screen is blank and heat is not running!
JA: OK got it. Last thing — HVAC Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: HVAC
Expert:  HVAC Guru replied 1 year ago.

You can not afford to pay to get this issue resolved is that correct?

Customer: replied 1 year ago.
forget it and give me a refund