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Hello, in weather below freezing, the incoming cold air freezes the moisture in the warm exhaust air... in order that ice does not build up there is a defrost cycle built into the unit, so that when frost is detected the unit goes into defrost mode. If the unit resumes working again after the defrost then that part of unit is operating normally.
Some water would be on the large core filter but should not be building up.
Can you use the paper clip icon at the top right of the tool bar to send me a few pictures of that, and the drain pan area taken from far enough away that I can see it in context?
We can go from there without a time limit.
Thanks, ***** ***** work, I am in until 9 pm west coast time
Thanks, ***** ***** the filters last changed, dirty filters will cause both the error codes and the icing. I see Nov 2013 on them... have they been kept clean since possibly.
Let me know about that.
Beyond this issue I need to see a bunch of flash photos of the insides of the filter/ heat exchange box with the filters removed, next time it produces these error codes.... I am putting no time limit on this for you, our software may show the question has timed out etc, ignore that and post when it fails again and with some very clear pictures of the insides of the filter heat exchange box.
We can go from there.
we can go from there without a time limit until we get the system diagnosed.
That will work, just post your response even if the notice says 'timed out etc' I will be here and pick it up.