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How many wires go to fan ?
The problem is going to be either in the control board or that bell controller on end of the motor.
This is an ECM variable speed motor. Trouble shooting will require a special test meter as the motor operates on AC voltage but is controlled by DC voltage. See below:
Your issue is most likley the bell on the end of the motor as they are what usually fails first. See below:
However, to be sure we would want to test with this tester mentioned. If you do not have one, you can purchase online or at hvac supply house if you want to troubleshoot yourself.
See link below:
Just let me know what you want to do from here.
I understand.u may request a refund of your deposit if you would like.Should be a place on your page for this.