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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I have a goodman a/c with heat pump, changed out the

Customer Question

I have a goodman a/c with heat pump, changed out the thermostat not getting any heat
JA: Thanks. Can you give me any more details about your issue?
Customer: It's blowing air but no heat
JA: OK got it. Last thing — HVAC Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: HVAC
Expert:  Brian HVAC Guy replied 10 months ago.

Hi I'm Brian and I'm here to help!

Was the heat working ok with the old thermostat?

Customer: replied 10 months ago.
Expert:  Brian HVAC Guy replied 10 months ago.

Ok thanks. Can you tell me what color wires were connected to what terminals on the old thermostat and what you connected those wire to on the new one please? I'll also need the new thermostat make and model number.

Thanks,

Brian

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