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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Heat pump off electric heat off fan on humidifier off filter

Customer Question

Heat pump off electric heat off fan on humidifier off filter 20%. Says auxiliary heat is on. Can you tell me what I should do? I have been living here for about a year and a half. I believe the system was installed by the previous owner maybe 5-6 years ago
Submitted: 1 year ago.
Category: HVAC
Expert:  airheatman replied 1 year ago.

What is model on thermostat and do you feel any heat blowing?

Customer: replied 1 year ago.
It says carrier infinity system and right now it feels like cool air
Customer: replied 1 year ago.
I just changed the filter bc it was dirty
Expert:  airheatman replied 1 year ago.

I am going to open to other experts who may be able to assist with better accuracy rather that just tell you to start changing parts which would be less than professional and a guess at best without doing some troubleshooting.Please wait to see if someone is available more familiar with your unit.Replying will send this back to my desk and delay the process of getting an answer to your question

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