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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Ran out of oil burner will not start bleed it oil came out

Customer Question

Customer: Hi ran out of oil burner will not start bleed it oil came out it still not turning over
JA: Thanks. Can you give me any more details about your issue?
Customer: The burner is not turning on
JA: OK got it. Last thing — HVAC Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: HVAC
Expert:  Rick replied 10 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

Have you tried pushing the reset button? holding it down for 30 seconds? if so then I need to know what you have for a burner, ignition control and what the burner s attached to (furnace or boiler, brand and model)

Customer: replied 10 months ago.
Its a beckett yes we did the reset
Expert:  Rick replied 10 months ago.

brand and model of the ignition control? brand and model of the furnace or boiler?

Customer: replied 10 months ago.
the oil came though then stop
Expert:  Rick replied 10 months ago.

So the burner runs but the oil isn't coming out?

Customer: replied 10 months ago.
no
Expert:  Rick replied 10 months ago.

That wasn't a yes or no question.

Customer: replied 10 months ago.
No can you tell me how to get burner started
Expert:  Rick replied 10 months ago.

I'm completely blind here except for what you tell me and so far you haven't answered my questions

Customer: replied 10 months ago.
My tank is in the ground outside the oil is not coming though
Customer: replied 10 months ago.
I'm sorry what is your question
Expert:  Rick replied 10 months ago.

What is the brand or model of your furnace or boiler? what is the brand and model of the ignition control on the burner?

Customer: replied 10 months ago.
its a beckett
Expert:  Rick replied 10 months ago.

Ok, it's apparent you can't give me the info I need to help you with this problem. I'm going to open this backup to my colleagues so maybe one of them can help. Please don't respond (even to acknowledge this post)until you get a response from us. If you respond first it will only delay your answer.

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