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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Boiler set on 80, wall stat on 30 deg c, but rads downstairs

Customer Question

Customer: Boiler set on 80, wall stat on 30 deg c, but rads downstairs are not getting up to usual heat despite the fact these are increased from usual settings of 70 and 22 deg c. Boiler only 10-11 years old, pump in airing cupboard appears to be running as usual judging by the sound which is the same as usual. Have not bled rads this year, but some of my bleed valves are seized so need replacing preferably by someone who is an all-round problem solving plumber and who can help us with the whole problem rather than involving several plumbers/insurance cover etc to potentially no avail
JA: Thanks. Can you give me any more details about your issue?
Customer: What else would help? Boiler is Glow Worm 24hxi, also had problem recently (still requiring attention) of hot water running far too hot. Don't know if this is related.
JA: OK got it. Last thing — HVAC Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: HVAC
Customer: replied 10 months ago.
I've not checked tank in loft but will check tonight. I guess this will be affected if it freezes/has been frozen for a couple of days?
Customer: replied 10 months ago.
Bit concerned that you don't have my email address. It's***@******.***MT
Customer: replied 10 months ago.
PS; Loft tank cover may be off, otherwise there'd be no chance it may be frozen
Customer: replied 10 months ago.
Hello?
Customer: replied 10 months ago.
Please send answer to **, NOT my PayPal one which is **
MT
Customer: replied 10 months ago.
finally, as far as I can see the money's been taken via PayPal + I requested the first available technician to call me back which hasn't happened. Unless you get back to me by tonight I shall have likely got the advice I need elsewhere and will be claiming the money back!

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