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I'm going to open this backup to my colleagues so one of them can help. Please don't respond (even to acknowledge this post)until you get a response from us. If you respond first it will only delay your answer.
Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.
Sorry for the delay. I was logging off last night when your question came up. It seems none of my colleagues has picked it up. I don't understand what you mean by, it is operating as usual but no hot water. Is the burner firing up when you run the hot water? are you getting an error message?