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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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My heater won't heat. the air blows, but the air won't get

Customer Question

Customer: i'm Ami, and my heater won't heat. the air blows, but the air won't get warm.
JA: Thanks. Can you give me any more details about your issue?
Customer: i've tried flipping the breakers on the panel, and on the air handler, no resolution. it's a commercial ac, 4ton
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Submitted: 1 year ago.
Category: HVAC
Expert:  Rick replied 1 year ago.

I'm going to open this backup to my colleagues so one of them can help. Please don't respond (even to acknowledge this post)until you get a response from us. If you respond first it will only delay your answer.

Expert:  airheatman replied 1 year ago.

Please provide following information

1.Model on indoor unit and if you have a heat pump. model on outdoor unit.(On label on unit)

2.Model on thermostat (Inside cover)

Customer: replied 1 year ago.
The thermostat is Ritetemp 8022c
Expert:  airheatman replied 1 year ago.

Thanks for this info. Now Ami are we controlling a gas furnace , electric furnace or a heat pump with the 8022C?

Customer: replied 1 year ago.
its a combination 4 ton ac/heater electrical
Expert:  airheatman replied 1 year ago.

Ami can you do some hands on troubleshooting?I so remove the R and W wire at thermostat and touch them together and lets see if heat will come on.That will tell us if issue is in thermostat or heater.If it does not we will move to the heater.