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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I have a new Honeywell wifi focus pro 6000 thermostat and

Customer Question

I have a new Honeywell wifi focus pro 6000 thermostat and had it installed in the summer and my unit worked fine but now went to put on the heat and my inside unit comes on but my outside unit doesn't. I have 24 volts between the red and yellow wire on my thermostat but not at the contactor
Submitted: 1 year ago.
Category: HVAC
Expert:  airheatman replied 1 year ago.

Most likely in programming of thermostat.Do you know how to enter setup menu on thermostat?

Customer: replied 1 year ago.
already checked that..went and bought a different thermostat and it works now so I think it was the wiring
Expert:  airheatman replied 1 year ago.

Excellent news. Just let me know if you need further assistance.

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