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Hello, I need the brand and model number of the unit
Tell me if it is a central heating system or free standing heater of some sort. and about how long it runs before it goes off, and what you have to do in order to get it to go on again.
We can go from there.
I needed a lot more information than that
I will opt out in case someone else here can work with what you have given.
Can you give me the complete model number on the furnace? It will be on a label on inside furnace panel just above burners.Remove panel to burner compartment and look inside. The model number will help me give accurate assistance for your specific unit.
Below is a link showing where to find label with model number:
If furnace is not coming on, there should be an error light flashing on the control board in blower compartment to indicate what has failed. If you can locate this and tell me the pattern of the flash, that will point us in the right direction for troubleshooting.
Also let me know if you have a multi meter for troubleshooting.WE will go from here.