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Do you mean you don't have any heat or the thermostat doesn't respond when you push the buttons?
That wasn't a yes or no question. No heat or thermostat settings don't change when you push the buttons?
I'm going to open this backup to my colleagues so one of them can help. Please don't respond (even to acknowledge this post)until you get a response from us. If you respond first it will only delay your answer.
Can you remove front cover on thermostat and give me the model on thermostat and tell me what is currently displayed on screen?