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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Our heel dc 90 Ultra gh Efficiency gas furnace not heating -

Customer Question

Customer: ***** ***** - our heel dc 90 Ultra High Efficiency gas furnace not heating - the blower is on continuously - followed the re-start process outlined on the durance's panel - blower comes on but no pilot or ignition occurs -
JA: Thanks. Can you give me any more details about your issue?
Customer: Followed re-set steps including turning off all power, and turning gas supply off and back on at the valve (its a honeywell valve) thx in advance
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Submitted: 1 year ago.
Category: HVAC
Expert:  Kcrand36 replied 1 year ago.

Good Morning. I am Kevin, Let's see if we can get your furnace going. have you removed the cover to the burner compartment?