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Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.
This may not be a thermostat issue. What do you have for heating equipment? Brand and model please
I'm having connection issues. I'm going to open this backup to my colleagues so one of them can help. Please don't respond (even to acknowledge this post)until you get a response from us. If you respond first it will only delay your answer.
Next please attach a well focused, close up photo of the wiring diagram glued inside the service panel, the picture needs to be taken from straight on, in very good light.
You can use the paper clip- icon at the right end of the tool bar at the top of this dialog box to attach it here.,Include a picture of the thermostat wire connections to the printed circuit board in the same area.
If you have an error code showing, tell me what the code read out is on the wiring diagram or a sticker next to the diagram please.
If there is no paper clip-icon, look for the '+attachfiles'link at left of your send button.
I can mark it up with trouble shooting instructions.
We can go from there.
Thanks, ***** ***** need a photo of the wiring diagram, it is a sheet of paper, *glued inside the blower service door. It needs to be taken per my original note, close up, very well lit and exceedingly well focused etc.
Those are the operating instructions, I find those quite useful, thanks.
but I need the wiring diagram, see this link for typical pictures of furnace wiring diagram, you have to remove the furnace blower door to see it, it is glued to the inside of the door
This trouble shooting can get pretty technical, tell me a lot about your skill sets in those regards ***** ***** you have a multi meter or not, if not, tell me which direction you are from the center of the nearest city and I will see if I can find a well rated outfit in your area.
Thanks, tell me which direction you are from the center of the nearest town or city and I will see who is in the area that has good ratings.
Both are well rated.
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