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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Billy Working on my mothers 383KAV024035AAJA. And unit

Customer Question

Hi billy
Working on my mothers 383KAV024035AAJA.
And unit cycles through main fan, exhaust/ vent fan, hot surface ignitor glowing for 3 cycles but no flame. Checked 24 v at transformer but no voltage at gas valve. Have not replaced any components at this point. I will be working on it further tomorrow
Thanks
Mike
Submitted: 11 months ago.
Category: HVAC
Expert:  HVAC Guru replied 11 months ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a delay in my response.

Do you get any error codes on the unit?