How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rick Your Own Question
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 19524
Experience:  40+ yrs. experience as a licensed oil & gas technician.
94766
Type Your HVAC Question Here...
Rick is online now
A new question is answered every 9 seconds

I have a Emerson F195-1277 and it won't allow me to adjust

Customer Question

I have a Emerson F195-1277 and it won't allow me to adjust up the temp on on heater mode.
What do i need to do?
Thanks
Submitted: 12 months ago.
Category: HVAC
Expert:  Rick replied 12 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

Are you in heat mode or AUTO? DO you want a set temp all the time or are you trying to program it?

Customer: replied 12 months ago.
its in auto, and would like to set temp when Want to.
Customer: replied 12 months ago.
It's in heat mode and auto. Normally, I turn on auto and adjust temp when I want heater on.
Expert:  Rick replied 12 months ago.

Press the up or down arrows to set the temp where you want then press HOLD and the thermostat will maintain that temp. If you just adjust the temp up or down this will only provide a temporary hold for 4 hours

Customer: replied 12 months ago.
I've done that. Its still shows hold at 45. I can press and hold the up arrow without any change.
Expert:  Rick replied 12 months ago.

Is there a padlock icon on the display?

Customer: replied 12 months ago.
No, nothing showing. I'm aware of that to.
Expert:  Rick replied 12 months ago.

Then the thermostat is malfunctioning and will probably have to be replaced. But there is a rest function. Try that first. I'll be back in a few with instructions

Expert:  Rick replied 12 months ago.

To reset remove the thermostat from the wall and remove the batteries for 2 minutes then put them back in and put the thermostat back on the back plate. If that doesn't work then you'll need a new one

Customer: replied 12 months ago.
I've tried that already.
Expert:  Rick replied 12 months ago.

Then you need a new thermostat.

Customer: replied 12 months ago.
Unfortunately, your advice didn't get me anywhere.Basically. a waste of money.
Expert:  Rick replied 12 months ago.

I can't fix your thermostat if it's broken no one can. If you want a refund contact customer service

http://ww2.justanswer.com/contact-us