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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Rick, I have a gas water heater. The Honeywell Gas Control

Customer Question

Hi Rick, I am Brandy. I have a gas water heater. The Honeywell Gas Control Valve went out on it. It took us five days to find the part. It got changed today. I can get the pilot to light but when I let go of the pilot button the flame on the pilot goes out and obviously the water heater does not light. I have been without hot water for over a week and I need this fixed. Any suggestions
Submitted: 1 year ago.
Category: HVAC
Expert:  Rick replied 1 year ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

What is the brand and model of your water heater?

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