Have HVAC Questions? Ask an HVAC Expert for Answers
Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a significant delay in responses. Please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.
What color are the wires?
OK RED goes to RH
Green To G
Blue to C
WHITE to W
We are on the honor system for our time, all I ask is please rate my service using the STAR RATING LINK on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks
Ok the wires are as such on the old unit
A green wire data 1B=yellow wire = data 2C=white wire = common 24vD=red wire = power 24v
DO you have something like that on the ecobee
You can install that one but you will lose a lot of functions that you had with the old system, You have to change over your wiring to both indoor and outdoor to make this work. Can you change them on the other end too?
Yes you will lose most of the functions as the ecobee is not setup for that system. i would advise returning the ecobee unit I doubt you will be happy with it. ALso yes you need to change the dipswitches.