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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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How do I unlock?

Customer Question

How do I unlock?
Submitted: 1 year ago.
Category: HVAC
Expert:  HVAC Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a significant delay in responses. Please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.

IS it totally locked with a code?

Customer: replied 1 year ago.
Expert:  HVAC Guru replied 1 year ago.

When you press the system key do you see 5 blank squares?

Customer: replied 1 year ago.
I HAVE NO INTEREST IN A MONTHLY SUBSCRIPTION. I HAVE NOW WAITED FOR MORE THAN AN HOUR FOR YOU TO ANSWER MY QUESTION. IF YOU DO NOT RESPOND IN THE NEXT 30 MINUTES, CONSIDER MY QUESTION WITHDRAWN. IN THAT EVENT, YOU ARE NOT AUTHORIZED TO CHARGE MY CREDIT CARD FOR YOUR "NON-SERVICE.
Expert:  HVAC Guru replied 1 year ago.

I am not sure the question was replied to within a couple minutes, I had asked you a question but received no response to this?

When you press the system key do you see 5 blank squares?

Customer: replied 1 year ago.
I DO NOT KNOW WHAT YOU MEAN BY "SYSTEM KEY". NOTHING I PRESS GETS A RESPONSE.
Customer: replied 1 year ago.
CAN YOU GIVE ME AN ESTIMATE OF WHEN YOU WILL BE ABLE TO STAY WITH ME LONG ENOUGH TO GET THIS DONE?