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HVAC Guru
HVAC Guru, HVAC TECH
Category: HVAC
Satisfied Customers: 14032
Experience:  15yrs in the HVAC industry with certificates and degrees.
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My heating sistem won't stop.

Customer Question

My heating sistem won't stop.
Submitted: 1 year ago.
Category: HVAC
Expert:  HVAC Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a significant delay in responses. Please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.

If you disconnect the thermostat wires does it stop?

Customer: replied 1 year ago.
No.
Expert:  HVAC Guru replied 1 year ago.

OK if it still does not stop then you have a bad control board, the relay on the board is stuck you need to shut the power off to the unit and replace the board nothing else would cause that issue.

We are on the honor system for our time, all I ask is please rate my service using the STAR RATING LINK on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks

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