Have HVAC Questions? Ask an HVAC Expert for Answers
Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.
DO you have a knob on the valve that says Pilot ON and OFF?
Like this one with the word Pilot on it?
OK are you just trying to turn it to light the pilot?
OK turn the knob slowly while putting pressure down on it, it should hit a spot that the knob pushes down. That will be the pilot and when it is down pilot gas is flowing to light the pilot.
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Can you take a picture of it and upload it here or do you have the model number off the valve?
That valve uses an ignition control board for the pilot you just have to set the valve to on and the pilot should automatically light when a call for heat is present
It should basically light on its own.
The pilot may be clogged up check and clean the orifice for the pilot and make sure it is trying to spark to light the pilot from the ignition control board.
I will be back on in the morning, to check on you I have to get some sleep.
OK then I would say you may have a ignition control issue can you see that board?
DO you have the make and model number off the unit?