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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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My edenpure gen three has power light when plugged in but

Customer Question

my edenpure gen three has power light when plugged in but temp lights change and flicker and it won't come on to heat. What should I do?
Terry
Submitted: 1 year ago.
Category: HVAC
Expert:  airheatman replied 1 year ago.

Terry has the unit been tilted or layed down since it last worked?

Customer: replied 1 year ago.
not to my knowledge. I remember last winter the last time I used it thinking something was not right. I haven't used it since then.
Customer: replied 1 year ago.
hello?
Expert:  airheatman replied 1 year ago.

Are you able to unplug the unit and do some troubleshooting?

Expert:  airheatman replied 1 year ago.

This will require opening the unit up

Customer: replied 1 year ago.
i'm fine here
Expert:  airheatman replied 1 year ago.

OK what I want you to check is to see if the level switch is in place making contact with board. This switch is installed so heater will not work if it gets turned over. See images below for where it is located.

Customer: replied 1 year ago.
Ok what do I do with the level switch?
Expert:  airheatman replied 1 year ago.

Just make sure it is hanging straight up and down so those 3 little contacts make on board

Customer: replied 1 year ago.
do I open the bottom of the unit or the side of the unit to get to it?
Expert:  airheatman replied 1 year ago.

What is model on yours?

Customer: replied 1 year ago.
edenpure/gen3
Expert:  airheatman replied 1 year ago.

Sorry was hunting the video for you

https://www.youtube.com/watch?v=TQ3Lu_myVq0

Customer: replied 1 year ago.
Ok perfect what do I do once I get it open? What am I checking for?
Expert:  airheatman replied 1 year ago.

I hate to do this, but have to take a phone call. Locate the level switch and make sure contacts are all three touching.