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hi i am dan, i can help you with this, first are you sure there is a pilot of your furnace and can you locate it on the furnace
is the flame on now?
do you have something similar to this where the little flame normally is? is the flame normally always on?
we can talk on the phone if you prefer that but it is an additional service. what switch did you push in? if you can take a picture of the furnace with the burner and post it here that will help me see what you have because there are many different types of pilot light and ignitors and i can determine what you have by seeing it.
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