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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I have a Rheem Criterion gas furnace, it turns on but blows

Customer Question

I have a Rheem Criterion gas furnace, it turns on but blows cold air. I think the pilot light is out. How do I light the pilot light?
Submitted: 1 year ago.
Category: HVAC
Expert:  BillyHvac replied 1 year ago.

hello,

this line of furnaces light automatically. Is this the first time starting this season?..and what is the model number?

Customer: replied 1 year ago.
This is the first time starting it. Model 36C03
Expert:  BillyHvac replied 1 year ago.

Thank you...that appears to be a gas valve number. On the side panel with door off do you see a label with a model starting with a RG**

Customer: replied 1 year ago.
It is RGDG 075AUER
Expert:  BillyHvac replied 1 year ago.

well that one came both ways..with a pilot and also automatic...give me moment to look up rest of number

Expert:  BillyHvac replied 1 year ago.

ok, on the gas valve..does the knob say on/off/pilot?

Expert:  BillyHvac replied 1 year ago.

and if so are you willing to light pilot under direction?

Customer: replied 1 year ago.
No it says open w ith an arrow
Expert:  BillyHvac replied 1 year ago.

is there a silver tube from the gas valve as thick as a pencil that runs into burner area

Customer: replied 1 year ago.
Expert:  BillyHvac replied 1 year ago.

thank you....and the knob on top of valve only says open and nothing else?

Customer: replied 1 year ago.
I answered this question a hour ago. Am I going to get help. If not, I certainly hope I am not charged for this because I am not satisfied,
Expert:  BillyHvac replied 1 year ago.

you never responded...I need to be sure because I have conflicting ino...you said there is a silver tube...which means pilot...but there is no gas valve that only says open

Expert:  BillyHvac replied 1 year ago.

the gas valve number supplied has pilot position on and off...unless you have a valve since then...and that is why I must be careful

Expert:  BillyHvac replied 1 year ago.

If you are ready and I know the knob or you can post a pic we can wrap up...remember I cannot see what you do