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BillyHvac
BillyHvac, Journeyman HVAC Tech
Category: HVAC
Satisfied Customers: 22092
Experience:  Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics
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Unit said replace battery. Replaced battery, and time and

Customer Question

Unit said replace battery. Replaced battery, and time and temp are there, but cannot get unit to work. Fan will not turn on and furnace will not start.
Submitted: 1 year ago.
Category: HVAC
Expert:  BillyHvac replied 1 year ago.

hello,

commonly what happens is the furnace faults and does not send power to thermostat then batteries run low as they are a back up for time and program.

What is make model of furnace?

Customer: replied 1 year ago.
I cannot find any brand or model on the furnace; this is a new rental property
Expert:  BillyHvac replied 1 year ago.

can you take and post pic with the front door off?

Customer: replied 1 year ago.
I am just going to call a repairman. I am not at the property and do not know what panel to unscrew.
Expert:  BillyHvac replied 1 year ago.

I understand...unfortunately there are hundreds of styles/brands...I wish you the best

Billy