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Hi i am dan i can help you lets first start at the thermostats. What are they set at and what is the temp they are reading in the toom.
What type of thermostats are they. Also lets make sure they are both set to heat and turned all the way up
Ok with both of them turned up it produces no heat? Also does each zone have a circulator or one circulator for both zones
ok and can you confirm if the circulator for the heat is running. if you feel it you will feel some vibration and hear a slight humming noise
feal the pipe about 4 feet away from the circulator. it is hot?
do you have a volt meter to check to see if the circulator is getting power
ok at this point it would be easier if I could see exactly what you have. if you could take a picture f the circulator with about 5 ft of the piping after it ad one of the boiler with the piping and post it on here it would help me a lot to see where to look next
instructions for adding files
do you see any valves around the circulator
were you able to resolved the problem or do you still need help?