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Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.First disconnect the pilot tubing at the gas valve and see if you have gas there when you depress the dial/button to light this. If you do have gas there then pull the pilot orifice out and clean it. Also blow out pilot tubing while orifice is out of the pilot burner.