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Lets do this. Go to furnace and look inside burner area and get me complete model so I know what we are working with.
Trying t locate a manual on furnace. Is there an led light on board in furnace and if so is it flashing?
Looks like probably an older furnace ,probably why I don't find a manual. Can you upload a pic of furnace? Disconnect R and W from thermostat and touch them together to see if furnace will come on.If it doesn't we know issue is in furnace.If it does, we know issue is with thermostat
I am referring to the red and white from thermostat. I am about to leave office for the day, so I am going to open to other experts who may work with you.I will check in tomorrow to see if you got problem figured out.
Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue so do not rate me until we are done thanks.
I am a different tech are you here?
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