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Hi, I'm Tim and I'm an HVAC expert here to help answer your question(s). Please provide all the information I ask for since I'm not onsite. At the end of our dialog you will be asked to rate my service, but please wait until then and all your question(s) have been answered satisfactorily. Thanks for your business!
Yes, Nancy, a picture would help. However, I agree with you, there should be no reason I see of that you cannot use a standard store bought filter.