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BillyHvac, Journeyman HVAC Tech
Category: HVAC
Satisfied Customers: 22097
Experience:  Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics
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I have a new goodman dcsz18. it was hooked up in the

Customer Question

I have a new goodman dcsz18. it was hooked up in the communication mode. The thermostat is a ctk02bb. The up arrow and the home button will not work. the unit is stuck in auxillary heat. The compressor is all that will run on the condensing unit. Any suggestions?
Submitted: 1 year ago.
Category: HVAC
Expert:  BillyHvac replied 1 year ago.

was the system configured in the equipment menu?

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