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hello, do you have a C wire attached in the thermostat that is also attached to C in the blower unit?
thank you, ***** ***** you take the red, green and yellow wire from R,G,Y and twist them directly together...does the outdoor unit run fine?
And what about the red green and yellow wire twisted together?
Correct, there is a 5 min time delay compressor protection.
Now do you have a heat pump?
What color wires are on what terminals?
red to rh
green to g
yellow to y/y1
white to w1/w/aux
orange to o/b
black to c
Blue to y2
Are you programming for heat pump operation?
it will need to be specifically heat pump as there is a 2 stage heat/cool which is NOT for heat pump
see page 18 HERE
you do not need another transformer..I think we just are not getting to heat pump program
if condenser is off with wires twisted..then there is issue not involving the thermostat. Twisting those wires direct totally bypasses any thermostat;
as far as the Cor....I think we just didnt go into the menu deep enough for heat pump...I am betting it was set for 2 stage but not specifically heat pump as shown on 18 at the link I sent.
As far as the unit not running when bypassed....that is not thermostat
did your screen actually say heat pump or just 2 stage?
I apologize but I have to go offline. I am opening your question to the others
your first screen is correct....but also look at the link I gave and it walks you through each screen