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BillyHvac
BillyHvac, Journeyman HVAC Tech
Category: HVAC
Satisfied Customers: 22392
Experience:  Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics
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Ac is not cooling.. Fan stays on. Therm is set at 67 temp is

Customer Question

Ac is not cooling.. Fan stays on. Therm is set at 67 temp is 73. When i turn ac off or adust therm to above 73 i loose power to some of my house.. Never did this before... Just sarted today
Submitted: 1 year ago.
Category: HVAC
Expert:  BillyHvac replied 1 year ago.
Hello,
My name is Billy.
Are you still available?
Customer: replied 1 year ago.
Customer: replied 1 year ago.
God i hope its simple...lol
Expert:  BillyHvac replied 1 year ago.
Great,
First...this is very important.
You have a electrical defect either in the panel or the wiring/supply.
what you are describing is something you need to have looked at very soon. For safety reasons I am going request you call an electrician and have it looked soon. Normally I give direction and help folks repair, but this is a very dangerous situation. We will not be able to trust wires that are normally not hot.
It is not the news you wanted...but please call for an electrical check before any damage occurs. Do NOT use the ac.
Billy
Customer: replied 1 year ago.
you know I really didn't have to pay $16 for that advice
Expert:  BillyHvac replied 1 year ago.
You still do not...customer satisfaction.
I refuse to lead you into defective 240 v wiring. I would rather you keep your money...I will send to customer service right now.
I hope you do not plan on doing yourself
Customer: replied 1 year ago.
Thank you

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