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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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My Rheem thermostat (I think series 300) is not working. does

Customer Question

My Rheem thermostat (I think series 300) is not working. does not respond to touch and none of the options are lighted. Looks "blank"
Submitted: 1 year ago.
Category: HVAC
Expert:  BillyHvac replied 1 year ago.
hello,
does the furnace have power, any light lit or sounds?
Customer: replied 1 year ago.
There was a red light on
Customer: replied 1 year ago.
not sure about the AC unit
Expert:  BillyHvac replied 1 year ago.
thank you...do you have a drain safety switch in the drain pipe?
Is there a pump or drain the unit drains into?
Customer: replied 1 year ago.
on the furnace or the AC and how would I know?
Expert:  BillyHvac replied 1 year ago.
furnace...there is a drain pipe from the furnace that always drains water when the ac runs
Customer: replied 1 year ago.
Let me follow the tubing back from the washtub it drains into. what should I look for?
Expert:  BillyHvac replied 1 year ago.
a pair of wires in the pipe,,,,a small pump unit on the floor...
Customer: replied 1 year ago.
let me check.
Expert:  BillyHvac replied 1 year ago.
standing by
Customer: replied 1 year ago.
Sent a request for you to call me
Expert:  BillyHvac replied 1 year ago.
Thank you,
unfortunately I am not currently set up for phone contact.
I will forward this another tech.
Thank you for your patience.
Customer: replied 1 year ago.
Ok so see the pump. What should I do?
Expert:  BillyHvac replied 1 year ago.
Is the pump full?
Customer: replied 1 year ago.
How can I check? It is setup to drain into my washtub
Expert:  BillyHvac replied 1 year ago.
kick the pump, move it...shake it...lift it if possible....is it full of water
Customer: replied 1 year ago.
Doesn't sound like it
Customer: replied 1 year ago.
Just so you know the tub where it drains is dry which is unexpected in this humidity

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