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airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8049
Experience:  Furnace, A/C and heat pump specialist.
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Power light is lit on my criterion Ii

Customer Question

Power light is lit on my criterion Ii ok light is continuously flashing blower motor is on what should I do no ignition
Submitted: 1 year ago.
Category: HVAC
Expert:  HVAC Guru replied 1 year ago.
Can you shut it off and restart it to see if the ignitor glows by the burner manifold?
Customer: replied 1 year ago.

I have done that the blower comes on and that is it I have changed the thermostat I have reset it several times nothing I get a steady power light and a constantly blinking OK light

Customer: replied 1 year ago.
The ac part works flawlesly
Expert:  airheatman replied 1 year ago.
Hello. My name is ***** ***** I'll do my best to help. Let's get started and see what we can do.It appears your expert has signed out. Please give me the model on the furnace.It will be on a label inside furnace above burners on tight side and be something like RGPN07EAUER or similar.Then count the flashes between pausing. For example flash flash pause or flash flash flash pause. That will point us in the right direction to troubleshoot.
Expert:  airheatman replied 1 year ago.
I am going to have to leave also.Get that model and count the flashes between pauses and whichever of us is available can guide you from here.
Expert:  airheatman replied 1 year ago.

I am back in office if you still need help with this.

Customer: replied 1 year ago.

Couldn't wait had to call HVAC guy to look at unit circuit board is cooked

Expert:  airheatman replied 1 year ago.
THanks for the update, Would you like me to request refund of your deposit?
Customer: replied 1 year ago.

That would be nice thank you

Expert:  airheatman replied 1 year ago.
Will do. Thanks again for using the service

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