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Brian
Brian, HVAC Technician
Category: HVAC
Satisfied Customers: 821
Experience:  OFTEC registered oil heating engineer and plumber.
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Getting an E-1 error on our comfort zone II, and it's cutting

Customer Question

getting an E-1 error on our comfort zone II, and it's cutting off our AC. we are about to replace filters, but am concerned the E1 error is a bigger issue.
Submitted: 1 year ago.
Category: HVAC
Expert:  Brian replied 1 year ago.
Hi
E1 is a communication error. Check the wires that go between modules for a loose or broken connection.
Also try turning off the power to everything and removing any batteries for 20 minutes this will sometimes reinstate good communication between the modules.
Best regards
Brian