How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask BillyHvac Your Own Question
BillyHvac
BillyHvac, Journeyman HVAC Tech
Category: HVAC
Satisfied Customers: 22111
Experience:  Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics
12672042
Type Your HVAC Question Here...
BillyHvac is online now
A new question is answered every 9 seconds

I have a Jotul C450 insert (2 door) that was installed about

Customer Question

I have a Jotul C450 insert (2 door) that was installed about 10 years ago. When it was new and for several years, it operated very good. It has been professionally cleaned on a regular basis, but now operates as though it isn't getting combustion air. I cannot close the doors or the fire goes out. Even when I have a full fire going and the doors cracked, the amount of air that the blower puts out is minimal. I can't seem to find anyone who knows how to solve these problems. The dealer that installed it no longer handles Jotul and will not service it. Any suggestions would be appreciated.
Submitted: 1 year ago.
Category: HVAC
Expert:  BillyHvac replied 1 year ago.
hello,
there is a combustion air pipe from the rear of the unit to outside. Have you you checked this for a nest or blockage?
Use reply