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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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A new furnace was installed this winter.

Customer Question

A new furnace was installed this winter. When summer heat arrived, we tried to switch to the a/c but nothing happened. Then we discovered that the fan will only run on auto and not continuous on. The furnace blower will come on for several seconds and then go off. When we try to activate the a/c we only get a flashing snowflake icon on the thermostat that turns solid when blower is active. The ignite light goes on and off for minute over and over. We have checked the breakers and they did not trip. We tried a new thermostat but no change. The fuse looks ok. Any ideas?
Submitted: 2 years ago.
Category: HVAC
Customer: replied 2 years ago.
Forgot to say it is gas furnace
Expert:  BillyHvac replied 2 years ago.
hello,
is the furnace under warranty?
Billy
Customer: replied 2 years ago.
It was supposed to be under warranty but the contractor sold his business after installing and new owner just hangs up on me
Expert:  BillyHvac replied 2 years ago.
Ok,
will you be willing to check some wiring for me and report or post pictures?
I will want thermostat wiring and furnace wiring where thermostat wire attaches.
Customer: replied 2 years ago.
I can try. Thanks
Expert:  BillyHvac replied 2 years ago.
Keep me posted.
Billy
Customer: replied 2 years ago.
I could not get an answer because I couldn't take pics. You charge me $22 for this. I feel cheated

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