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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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My ruud water heater model PVP40FW DID NOT LIGHT UP PILOT ,WHAT

Customer Question

my ruud water heater model PVP40FW DID NOT LIGHT UP PILOT ,WHAT SHOUD I do?
Submitted: 1 year ago.
Category: HVAC
Expert:  Rick replied 1 year ago.
Does the fan run? does the igniter glow? is your gas control valve displaying an LED sequence?
Customer: replied 1 year ago.
THE FAN NOT RUN. IGNITER DID NOT WORK.
Expert:  Rick replied 1 year ago.
Ok, do you realize that all caps is like shouting? If the fan doesn't run nothing will happen. Do you have a mulit-meter to do some electrical testing? Are you sure the outlet that the unit is plugged into is live? Plug a lamp into it just to be sure
Customer: replied 1 year ago.
THERE IS A SWITCH CONTROL BY THE FAN I TURN IT ON AND THE GREEN AND YELLOW LIGHT TURN ON AT HEATER CONTROL.
Expert:  Rick replied 1 year ago.
Is there some reason you're upset with me?! Like I said before ALL CAPS is like shouting. You didn't answer my question. Do you have a multi-meter? Does your gas control valve have 2 arrows instead of a dial to adjust the temp?
Customer: replied 1 year ago.
Yes ,my control valve have 2 arrows.
Expert:  Rick replied 1 year ago.
Which LED's are lit?
Customer: replied 1 year ago.
first one left and last one on right.
Expert:  Rick replied 1 year ago.
Ok, that a flammable vapor sensor lock out. Are there/were there any vapors flammable or not in the area of the heater?
Customer: replied 1 year ago.
What is it look like? Where is locate?
Expert:  Rick replied 1 year ago.
You're not answering my questions. If you don't answer my questions I can't help you.
Customer: replied 1 year ago.
where is vapor sensor locate?
Expert:  Rick replied 1 year ago.
I'm going to open this backup to my colleagues so one of them can help. Please don't respond (even to acknowledge this post)until you get a response from us. If you respond first it will only delay your answer.
Customer: replied 1 year ago.
thank you,good bye.