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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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We just had a lighting strike o the tree in my side yard. the tree cau

Customer Question

we just had a lighting strike o the tree in my side yard. the tree caught fire , but was extinguished. when I came in I noticed that therm showed e23 error. now the ac is running. everything was working before this happened. what to do? bob xxxx
Submitted: 1 year ago.
Category: HVAC
Expert:  BillyHvac replied 1 year ago.
Hello,
what thermostat do you have?..is it a Nest?
Customer: replied 1 year ago.
Yes
Customer: replied 1 year ago.
your webb site is not user friendly. its not what you bill it to be. it tried to e mail you to have you explain how to respond to you, but the one that is on your first response said that it was invalid causing me to cancel my credit card whitch will take 10 days. Please credit my account . I don't feel I should pay for a question that was never answered. Please respond by e mail to***@******.*** tx