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Hi, I'm Tim and I'm an HVAC expert here to assist you with your questions. Thanks for the opportunity to help!
Does this use the manual control or the digital control?
Have you taken the wire nuts off at the solenoid leads and checked for 24 volts with control turned all the way up?
no, I just made sure all the wire contacts were tight. I did turn the control all the way up and let the furnace kick on but no water.
Next step would be to check for voltage. If no voltage--bad control. If voltage, but no water--bad or plugged solenoid
can we leave this question open until I check voltage?
Yes, no problem
Just bookmark the page and come back to it later
Talk to you later
Im back. I have voltage across all connections.
If you have voltage at the solenoid, but no water, either the inlet screen is plugged or you have a bad solenoid
Inlet screen is clean.
Then if you have voltage, but no water, solenoid is bad and needs to be replaced
Ok, it amazes me that something so simple as the solenoid goes bad so often,
Has this happened before?
about every 24 months
Yeah, that is frequent. Here should be the one you need.\
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