Hi, I'm Tim and I'm an HVAC expert here to assist you with your questions. Thanks for the opportunity to help!
Are you there?
yes , sorry about that, I am here, hello Tim
I'm sorry you are having trouble with your fireplace. I see you replaced the pilot. Did you also replace the thermopile at the same time?
yes, The new pilot assembly had thermopile included with it, It was a Kingsman replacement part as well, not just a universal
OK, then if pilot flame is strong and it's still kicking out, the gas valve or gas control could be bad
That is what the thermopile wires attach to
It could also be a bad spill switch
yes, I wondered that because there isn't much else to this unit. its just wierd because the gas valve seems to be working ok, I can adjust the flame and everything no problem with it and my pressures are good,
Yes, but internally there could be short in the wiring
I wondered about a heat sensor on the flue , but there is no sign of one anywhere on this unit.
I couldn't find a manual on the 400, but pulled up one on the 200 and it shows a safety spill switch
If you follow the low voltage wiring up away from the gas valve, it may go to a safety spill switch
I suppose you are right, its the only thing left to try, I don t deal with Kingsman fireplaces so this one has me stumped and their tech support is closed, its a very elderly couple and I d like to get them heat, any suggestions or tell them to cuddle up for the night and I ll order a valve in the morning.
Yeah, if you can find the spill switch, you could try temporarily jumpering past it to see if problem still occurs. If it doesn't that would tend to lead me to believe that is the problem. Otherwise my suspicion would be the gas valve.
well thanks Tim, it has been a pleasure talking with you. This is the first time I have used this type of Q and A but I liked it, your help is appreciatted in this matter.
No problem. Yes, good luck! Thanks for using Just Answer and please don't forget to rate my service as that's how experts get paid(bonuses are always appreciated). Feel free to post back with any additional questions. Have a great day!