Please do not rate me until we have finished our dialog and you can rate me as "excellent" service. Thanks for the opportunity to help.
The outside part of the A/C is also getting noisy, and the technician said that was normal for a 9 year old unit. I'm wondering if we should instead replace the entire Ruud unit with another make which would last longer than 9 years. What is your advice?
Can you recommend a manufacturer other than Ruud?