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Bryan
Bryan, Handyman
Category: HVAC
Satisfied Customers: 11911
Experience:  HVAC EPA Section 608 Type 1 license
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my refrigerator condenser fan motor wont stop running. the

Customer Question

my refrigerator condenser fan motor won't stop running. the condenser is not hot
Submitted: 1 year ago via PartSelect.
Category: HVAC
Expert:  Bryan replied 1 year ago.

bryanpaul52 :

can you open the freezer and look at the back wall, is there any frost on it ?

JACUSTOMER-26793csd- :

none

bryanpaul52 :

okay, is the freezer and refrigerator staying at temp ?

JACUSTOMER-26793csd- :

yes, perfect

bryanpaul52 :

Usually when these run constantly it means the compressor is also. is that the case /

JACUSTOMER-26793csd- :

compressor is not running at this point in time

JACUSTOMER-26793csd- :

sometimes the fan turns off , but then turns back on within 1 second

bryanpaul52 :

okay. well the fan is running to cool it, "the compressor" what you need to do is open the freezer and move your food and shelve then remove the rear panel inside in the back, tell me what the frost pattern on the coils looks like .

JACUSTOMER-26793csd- :

You will have to stand by for me to do this. OK?

bryanpaul52 :

sure

JACUSTOMER-26793csd- :

I will not be at the computer until I do this

bryanpaul52 :

thats okay, just look at the frost on the coils. is it really heavy clogged ? is it only have the coils that are frosted? just let me know how they look. they should be evenly frosted "lightly" on all the coils.

JACUSTOMER-26793csd- :

They are evenly frosted top to bottom. While I was doing this the fan runs for a minute or so turns off, then turns back on

JACUSTOMER-26793csd- :

I need to put everything back in the freezer

JACUSTOMER-26793csd- :

Stand by

bryanpaul52 :

okay when your done putting the food back in get me the model number so I can look up some parts.

JACUSTOMER-26793csd- :

Model # XXXXX

bryanpaul52 :

okay perect. the only thing that could be going on is your control board has a bad relay. "welded" <img id="PartDetail_MainImage" alt="Main Control Board W10219463 Main Product View" src="http://www.RCappliancepartsimages.com/dbImages/i/00003702/Main-Control-Board-W10219463--01114626.jpg" width="417" height="327" data-mce-src="http://www.RCappliancepartsimages.com/dbImages/i/00003702/Main-Control-Board-W10219463--01114626.jpg">this runs all the fans acually everything. (problem though) Relay control board, *Note: Part can no longer be obtained from the factory. Part can only be rebuilt. Consumer will need to contact CCS at(NNN) NNN-NNNNfor further repair instructions.

bryanpaul52 :

Full Size Image

bryanpaul52 :

heres a link to a rebuild company. http://www.remanufacturedapplianceparts.com/

JACUSTOMER-26793csd- :

This frig is only six years old. How can the part not be available?

JACUSTOMER-26793csd- :

Are you still there?

bryanpaul52 :

beats me. probably had so many problems they discontinued them. not the first time I've seen that. try calling that number and see what they say. You can also search the parts sites and see if theres one available somewhere. heres the part number. W10219463

bryanpaul52 :

Sears says the same thing

bryanpaul52 :

This reconditioned/refurbished part has the same guarantee as a new part. The availability of a reconditioned part cannot be guaranteed. If the reconditioned part is not available you will receive notification within six business days

JACUSTOMER-26793csd- :

Ok I'll look into this Thanks. What if I just let the fan run and do nothing?

JACUSTOMER-26793csd- :

Can you answer the last question

bryanpaul52 :

well it may not hurt the refrigerator but the fan my eventually burn out.

JACUSTOMER-26793csd- :

Ok thanks again

bryanpaul52 :

your welcome . good luck, thanks Bryan

Bryan, Handyman
Category: HVAC
Satisfied Customers: 11911
Experience: HVAC EPA Section 608 Type 1 license
Bryan and 4 other HVAC Specialists are ready to help you
Expert:  Bryan replied 1 year ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

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If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Expert:  Bryan replied 12 months ago.
Hello, This is a courtesy follow up,Is there anything else your expert can assist you with ? Did He or She help to resolve your issue?If you still need help just reply and they will continue to assist you. All of us at Just Answer hope your experience was a positive one ! Just Answer prides itself on doing it's very best to help our customer's resolve their problems. If your expert has helped you and your satisfied please don't forget that the expert is working for you and only gets paid if you rate them 3 or above on our rating scale. Rating the expert does not close the question and they are always available for follow ups at no additional charge ! If you feel your expert has done all he or she could to resolve your problem then please remember to rate them, They don't receive credit for helping you until you rate them 3 or above. This is as important to them as it is to you , Showing good faith by rating them also makes other experts want to help you in the future no matter what the category. Thank you and we hope you will continue to let us help you in the future. It has been our pleasure.
Customer: replied 12 months ago.

I did rate you. I hope it was relayed to you.


I will be testing the relay board for voltage on certain pins. I found a web site that shows which pins to test the voltage on and what the readings should be.

Expert:  Bryan replied 12 months ago.
okay I'll be around off and on all day and night so just replay when your done testing. Yes I got credit thanks.

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