How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Handyman
Category: HVAC
Satisfied Customers: 11980
Experience:  HVAC EPA Section 608 Type 1 license
10522817
Type Your HVAC Question Here...
Bryan is online now
A new question is answered every 9 seconds

GE GSS22IBTA not running whne plugged in , light inside on.

Customer Question

GE GSS22IBTA not running whne plugged in , light inside on. When plugged in, compressor or fan do not run.  compressor and fan runs when jumped on circuit board, but unit does not get cold inside. can take pictures of components and upload if necessary.  Pulled the circuit board, front and back look ok, no burnt components.


 


I have multimeter, soldering equipment, can do basic electrical and electronic repair, just need to know troubleshooting steps, thanks

Submitted: 1 year ago.
Category: HVAC
Expert:  Bryan replied 1 year ago.

bryanpaul52 :

is the the circuit board you jumped ? are you sure the compressor was running and not just the fans ?

Main Control Board WR55X10942 Main Product View
Full Size Image

Customer:

It looks very similiar, not in front of unit right now. Will look and upload picture when I get home. On the left side of the picture you sent there are 3 silver tabs. One is power in one is for compressor. When I jump from power to compressor, I hear the compressor kick on, and the fan blowing over the condensor coil runs. After a while the compressor gets real quiet, tough to hear if it is running, but I am pretty sure it is.

bryanpaul52 :

ok, when you get there let me know, I need you to remove the back panel inside the freezer behind you food and then start the comprssor , watch the coils for frost.

Customer:

Bryan,

bryanpaul52 :

yes I'm here

Customer:

Bryan, I am attaching 3 pictures one of the compressor, one of the circuit board, and one of the coils.

bryanpaul52 :

okay great !

Customer:

When I jumpered the circuit board, the compressor kicks on, as does the fan. the coils inside fridge get cold, and the fan int eh fridge turns on.

Customer:

Here is the important thing, when I disconnect the jumper, the compressor stays running, but if I unplug the unit and then plug it back in the compressor does not kick on until I jumper the board. When I umplug the unit I hear a relay drop out on the board.

bryanpaul52 :

Okay thats good. So the coils start frosting and do they frost all the way up (a light coating on all of them)

Customer:

circuit board
Full Size Image

Customer:

picture of board.

bryanpaul52 :

Okay that means the mother board needs replacing. theres are relays on the board that are not working.

Customer:

I had the unit running for approximately 5 minutes with the doors open, frost only part way up see pitcure:

Full Size Image

bryanpaul52 :

if the coils are frosting when the board is jumped the board is bad.

Customer:

sure its the mother nboard and not a signal not being inputted? For example, if the t stat or temp control dials are faulty, would they not send a signal for the circuit board to kick the compressor on? A new board is around $180, just want to make sure I am not throwing parts at it. thanks

bryanpaul52 :

no not in this model. its the mother board for sure, I've made that mistake in the past when these first came out and replaced the temp dial control. It didnt work so I had to replace the mother board and wham it started right up. they had issue's with these boards and had to redesign them. what they did was made a whole new board that fits different reftrigerators (thats why the board looks so different) it has extra relays for different functions on newer models also. trust me you need to replace it, now heres a link . ( I am including a link to the most trusted place to buy parts and they give you a 100% money back guaranty even if the part was installed.) click this blue link. http://www.repairclinic.com/PartDetail/Main-Control-Board/WR55X10942/1531075?modelNumber=GSS22IBTAWW?RCAID=1000065

Customer:

ok great, thanks for your help. I hope I don't have any more issues with this unit. I will let you know how I make out. Selecting the "excellent" rating now. Have a great day!!

Bryan, Handyman
Category: HVAC
Satisfied Customers: 11980
Experience: HVAC EPA Section 608 Type 1 license
Bryan and 4 other HVAC Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • gotoman for ac

    HVAC Technician

    Satisfied Customers:

    4657
    51 years of experience install design and repair of all makes and models of AC
< Last | Next >
  • http://ww2.justanswer.com/uploads/SE/ServiceTechRus/2012-6-7_2119_056.64x64.JPG gotoman for ac's Avatar

    gotoman for ac

    HVAC Technician

    Satisfied Customers:

    4657
    51 years of experience install design and repair of all makes and models of AC
  • http://ww2.justanswer.com/uploads/AL/alumalite/2012-5-10_234018_shutterstock506249951forJA500.64x64.jpg Phil's Avatar

    Phil

    Mechanical Engineer

    Satisfied Customers:

    3888
    Retired HVAC/ Electrical & Boiler contractor. Industrial
  • http://ww2.justanswer.com/uploads/skibum0101/2008-12-16_015819_just_answer.jpg Rick Mather's Avatar

    Rick Mather

    HVAC Technician

    Satisfied Customers:

    3132
    35 years experience, HVAC
  • http://ww2.justanswer.com/uploads/RY/Rygis20/2011-5-7_3143_DSC5324.64x64.JPG Matthew's Avatar

    Matthew

    HVAC Technician

    Satisfied Customers:

    1994
    14 years experience in the HVAC field of service, installation, Manual J & D calculations
  • http://ww2.justanswer.com/uploads/KE/kentguidry/2011-9-26_214316_0059.64x64.jpg Kenton Guidry's Avatar

    Kenton Guidry

    HVAC Technician

    Satisfied Customers:

    962
    12 years install/service experience.
  • http://ww2.justanswer.com/uploads/solarman1947/2009-12-13_223915_phpkKBcXq_c2PM.jpg Rick Ridley's Avatar

    Rick Ridley

    UK Heating Engineer

    Satisfied Customers:

    871
    Retired But have had 30 years on the tools, Ex CORGI
  • http://ww2.justanswer.com/uploads/Ironheadfan/2009-12-18_222416_pump_005.jpg Tom's Avatar

    Tom

    HVAC Technician

    Satisfied Customers:

    770
    16+yrs HVAC/R service. Residential Commerical Industrial